Privacy Policy


Atlas Glass Austin LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, phone, text, or in person.


1. Information We Collect

  • We may collect the following types of information:
  • Personal Information
  • Name
  • Phone number
  • Email address
  • Service address
  • Vehicle Information
  • Year, make, and model
  • VIN (if provided)
  • Insurance details (when applicable)
  • Service Information
  • Appointment details
  • Service history
  • Payment details (processed securely through third-party providers)


2. How We Use Your Information

We use your information to:

  • Provide quotes and schedule services
  • Communicate about appointments and service updates
  • Process payments and insurance claims
  • Improve our services and customer experience
  • Maintain internal records


3. Text Messaging & Communication

By providing your phone number, you agree to receive non-marketing communications related to your service, such as:

  • Appointment confirmations
  • Status updates
  • Follow-ups related to completed services
  • Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP.


4. Sharing of Information

  • We do not sell your personal information.
  • We may share your information only when necessary with:
  • Insurance companies (for claims processing)
  • Payment processors
  • Service partners or subcontractors (when required to complete service)
  • All third parties are expected to handle your information responsibly.


5. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure.


6. Your Choices

You may:

  • Request access to the personal information we have about you
  • Request corrections to your information
  • Opt out of communications at any time
  • To make a request, contact us using the information below.


7. Cookies & Website Usage

If you visit our website, we may collect limited non-personal data such as:

  • Browser type
  • Pages visited
  • Time spent on the site
  • This information helps us improve website performance and user experience.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.


9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect information from children.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.


11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Atlas Glass Austin LLC
Phone: (737) 348-0909
Address: 517 Thompson Lane, Austin Texas 78742